FAQ
AI Modes Explained
We currently offer three AI prompt-based modes — each with a unique style and transformation. You can experiment and choose the one that matches your creative vision best.
Each mode interprets your prompt differently. For example, "the first "Text to Image" produces a High Quality Image based on your prompt whereas the second one enhances your prompt further to produce a Premium Quality Image.
The "Stickerize" is used for generating High Quality Sticker Images.
We use "Chat GPT -4o", "DALLE-3" and "Replicate" Models for generating images.
Yes! You can switch between modes at any time. However, each image generation will consume 1 credit, regardless of the mode.
Yes, we're continuously exploring and testing new AI models. Stay tuned — new styles may be added soon based on feedback.
Image Generation & Prompt Guidelines
Simply select an AI mode, enter a descriptive prompt (e.g., “A dreamy mountain landscape at sunset”), and click “Generate.” You’ll see the image within seconds.
Yes, generating each Image using AI requires certain credits. The number of credits depends on the selected AI mode.
Use clear, specific prompts. Include styles or mood descriptors (like “cyberpunk city at night” or “pastel watercolor forest”). The more vivid your description, the better.
Once generated, the image cannot be edited through AI, but you can re-enter a revised prompt to generate a new version.
Yes! Once your image is generated, you can download and save it for use on any product in our store.
You can download the image and use it on any customizable product from our catalog.
Credits System & Account Questions
Of Course!! Every new customer gets 10 free credits upon account creation. You can use them across any AI mode.
Credits are only deducted after a successful image generation. If something fails, your credit remains untouched.
Absolutely. You can purchase credit packs at any time by visiting the Credits Purchase page - Purchase Credits – Promptora
Once purchased, your credits will be automatically credited to your account within 30 mins.
Purchased credits do not expire unless otherwise stated. Free credits may have a validity period — check your account for details.
Product Customization with AI Images
You have two options:
Do-It-Yourself: Upload your AI image directly into our Smart Product Customizer. You can move, resize, and place it wherever you like on the product.
Done-For-You: Use the Upload AI Image field while placing the order, and we’ll handle the placement for you based on the product layout.
Yes, absolutely by using the Image Upload Fields for Done-For-You products like Ghibli Style - Mugs, Bottles, Action Figure Style - Frames, Keychains etc.